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Customer needs Tonglibizhi | Customer training and exchange activities of Jiangxi Zhongfang Kuangsheng Engineering Equipment Co., Ltd. were successfully carried out

February 10, 2023

The new year begins,Go to the new journey together。Tongli Heavy Industries, as always,”Walk into the mine、Walk into the customer”As one's own duty,Insist on paying attention to customer safety and green mine construction、Customer concept realized by operational efficiency improvement,Deliver training to customer,Implant classic cases of mine operation into customer operation management。Innovation in the form of training、Optimize,The training content system should be changed according to the needs.、Respond to need,Only to better meet customer needs,Practice Tongli's Corporate Responsibility。

Recently,Tongli Heavy Industry was invited to attend the annual meeting of Jiangxi Zhongfang Kuangsheng Engineering Equipment Co., Ltd.,During this period, he communicated with the management and project management personnel of Jiangxi Zhongfang Mining Sheng Company.,Carry out training activities in the form of sharing。The leaders of Jiangxi Zhongfang Kuangsheng Engineering Equipment Co., Ltd.、Timely and effective service、The inspiration given by the communicative training content has been highly praised.。

To provide more targeted,Productive Training Services,Help customers build high-quality management and operation team,Realize safe and efficient production operation,Regional distributor of Tongli Heavy Industry Co., Ltd.、Sale、The service team communicated with the mine management personnel in the early stage.,Understand the status of Vehicle driver team,Refining concerns;Communicate with the Team Leader,Understand the operation status of the Vehicle,Working experience of driver team、Vehicle management and operation rhythm。Based on current customer pain point、Difficulties,Tongli Heavy Industry Marketing Department、The service department has led the development of targeted training programs.,Plan and determine the corresponding training content。

This training is led by Han Shuanliang, Marketing Department of Tongli Heavy Industry.,Regional Sales Manager and Service Manager,Cooperation of dealers and service providers,Deliver safe driving and maintenance contents in the form of training and coaching,Share management promotion、Experience for reference。Fully grasp the customer's vehicle management through communication、Construction status of operation and driver team,Status of vehicle maintenance,Identify and share vehicle and operations management experience,To fully communicate on vehicle operation management and safety,Transmission of vehicle performance and vehicle information management methods and optimization management model。

2023,Tongli Heavy Industries will aim to continuously improve service satisfaction.,Customer-specific training content through technical support and productive training,Accumulate potential and store energy、Make efforts in many ways,Continuously enhance product value for customers。

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