February 08, 2023
2011,Ruan Dong entered Xugong,From a skilled worker,Become a skilled overseas service engineer,The change is the place of work and the object of service.,What remains unchanged is steadiness, reliability and responsibility.。
Dream of the Blue Sea for nearly ten years,He will“Pursue customer touching”Imprinted in the blood.,Light him all the way.。
He has been stationed abroad for nearly two consecutive years.,Became the father in the mobile phone.
October 2020,Ruan Dong packed his bags and flew to Indonesia.,The original six-month service task,One stay is 514 days.。
During the Spring Festival just past,The 8-year-old daughter drew a picture for Ruan Dong.,She shyly showed it to Ruan Dong through video.,It says on the picture.,“Dad,You are my greatest hero.!”
“Overcome difficulties、Positive action。”This is Ruan Dong's motto to motivate himself.。In the most severe days of the epidemic,Ruan Dong overcame many difficulties.,Insist on inspecting and maintaining each loader according to the plan.,Give the customer whole-hearted protection。The love of family and company,It has become an important force for him to persist and persevere.。
Undertake hundreds of product maintenance,Became the star of the mine.
In a large mine in Indonesia.,Nearly 600 XCMG loaders are stationed here.,As far as the eye can see,The golden Xugong Gold Team waved its iron arm.,Shuttle back and forth,The scene was extremely shocking。
In order to ensure the local humid and muggy climate,,The equipment can work continuously for a long time with high performance.,Ruan Dong is always in the dark.,Be the first to arrive at the scene,Perform preventive maintenance。
Service guarantee is a strict system.,From troubleshooting to spare parts support to training implementation,Every link is indispensable.。
After the completion of the maintenance task of the day,Ruan Dong will check the spare parts and other materials.,And accurately submit the spare parts demand plan,Strive for accurate spare parts reserve、Rationalization。
Ruan Dong is like a robot that never stops.,Walking through the mine from morning till night.,Always be the first to appear when the workers need it.,Has become the most popular in the mine.“Star”。Ruan Dong also“Zero downtime”The progress of the project is guaranteed.,It has won high recognition from customers.。
The recipient imparts skills for the purpose of fishing,Became a teacher in the shed.
Ruan Dong shuttles through the equipment room every day.,Still hold on to every online training and learning session,Never been absent for several years.。
At work,He always seizes every opportunity to practice.;At break,It will also race against time to learn product knowledge and maintenance skills.,And unreservedly impart it to colleagues and operators.。
“Hear this voice,Maybe it's the cylinder.。”
“Oil leakage is seen in any part,Even if it's just a drop.,Don't ignore it,Continued operation is likely to cause pipe burst.。”
Gradually,Ruan Dong has become a respected teacher in the local program.。
Reduce damage to equipment,Prevention is the most important。Ruan Dong will regularly organize training for local operators and maintenance personnel.,Detailed explanation of general fault identification and troubleshooting,As well as computer operation and so on.,Make the maintenance personnel familiar with and master more maintenance knowledge。End of each training session,The operators are not satisfied.,Pull Ruan Dong to ask questions.,He always answers patiently.。
Hardship tempers the will,Adversity makes the man。As“Dare to take responsibility、Be able to take responsibility”A sharp soldier of XCMG,Ruan Dong impressed customers with sincere service.,Win recognition with a rigorous attitude,Build a Dream with Steady Action XCMG,To provide strong support for big countries to fight overseas with heavy weapons。
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