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Sany Heavy Industry Co., Ltd.: Sincere Service | -35 ℃ Service Vehicle Overnight, 300 km No Man's Land

December 14, 2022

The cold wind in Inner Mongolia in December is biting.、It's covered with snow。December 4 at 11 a.m.,Sany Heavy Truck Mengfeng Service Station received a call from driver Gao Yan for repair and rescue.,He said the steering was heavy.,The breakdown car is parked in Siziwang Banner.SProvincial Highway 313 Baitu Line,At that timeTemperature-30℃,In a 100-kilometer no-man's land,Deep in the prairie、The cold wind rustles。

There is on the wayBlack ice,It will extend the braking distance of the Vehicle.。Master Gao's car suddenly turned and became heavy.,Bring potential safety hazards to Vehicle driving。After receiving the rescue work order from Master Gao, Mengfeng Service Station,Inquire about the stock of power steering pump at the first time,Knowing that there are no accessories in the station,Emergency contact center warehouse to call accessories。

  

Accessory transfer is very smooth.,However, the logistics Vehicle transporting spare parts arrived in Jining District, Wulanchabu City, Inner Mongolia.,BecauseEpidemic prevention and control,The logistics Truck was unable to unload the goods.。

Considering that Master Gao's car is still there.-30℃Stop at the provincial highway,The longer it takes.,The more security risks and uncertainties there will be.,The stationmaster of Sany Heavy Truck Mengfeng Service Station quickly contacted the logistics vehicle.,Send a service engineerGo directly to Jining to extract accessories。Then set off for the location of the breakdown car.。

  

Restricted traffic at the epidemic prevention checkpoint

After taking out the accessories,It was six o'clock in the evening.,In winter, the days are short and the nights are long.,The night has already enveloped the earth.。Two service engineers of Mengfeng Service Station openAbout 300 kilometers to help。However,When the service vehicle arrived at the epidemic prevention checkpoint at the intersection of Siziwang Banner and the mid-term,Due to epidemic prevention and control,The service vehicle was refused passage.。

After driving more than 100 kilometers,The service engineer had no choice but to wait for release at the quarantine gate.。This night,Even if the car doesn't stall.,Turn on the warm air.,-35℃The extreme cold also caused two service engineers to curl up.、I can't sleep well。Every second of the chill,They are all concerned about Master Gao in the breakdown car.,I'm afraid he's frozen.、I'm hungry。

  

Spend the night in the car

Finally, the next morning,After the local police communicated with the village branch,,The service car was finally released smoothly.。And this place is still away from the location of the broken car.It's more than 180 kilometers.。The service engineers spent their time in the car.Hungry and coldOne night,It shoulders the sincere mission of Sany Heavy Truck Service,They didn't have time to have breakfast.、Hot soup on the hour,Set off immediately。

Speeding on the Black Ice Road,The service engineer finally arrived at the location of the broken car smoothly.,Ask after one's health,Make sure that Master Gao's physical condition is normal.,They went to work at once.,Vehicle troubleshooting、Replace relevant accessories,After a set of skillful operation,Vehicle fault cleared。

  

Simple Master Gao,A lifetime of driving.,I don't know how to say thank you.,It was learned that the service engineersSlept all night in the car.,I didn't have time for dinner or breakfast.,He immediately took out the food in the car.,To the service engineer.To be a truck driver.“Potluck”。

“Your return trip is nearly 300 kilometers.,There will be no restaurant supplies for a while.,I cook a dish.,You'll just have a meal.”。Master Gao said with a smile.。This is a 100-kilometer no-man's land.、Deep in the prairie,Service engineersHow can you be willing to take a little bit of the driver's stored grain?,Although Master Gao said it lightly.,But long-distance trunk transportation,There are too many uncertainties.。

So they politely declined Master Gao's kindness.,Exchange pleasantries,Depart for Mengfeng Service Station immediately。Because,Than a big meal.,There are more and more important services and sincere missions waiting for them.。

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