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Live Factory Exploration | Nanfang Road Machine Provides "Cloud Inspection" Service to Meet Customer Needs

November 25, 2022

On the morning of November 23,Customers of the Urban Construction Company of China Construction Railway Investment Group could not come to Nanfang Road Machinery for field visits due to local reasons.,The marketing personnel of Nanfang Road Machinery will use the way of remote video connection with customers far away in Shandong.High quality online communication

From product showroom to production workshop,Customers follow the lens of marketing personnel to witness the southern road machine.Product technology innovation、The whole process of fine management of production,And stringent product quality standards、Safety management and control system,The cloud witnessed the southern road machine.“Be specialized and refined,Do it well for a long time”Business philosophy。At the same time, customers also from time to time and research and development strength.、Exchange and interaction on production capacity and other related issues,The atmosphere is harmonious。This online exchange enables customers to be more comprehensive、Learn more about Nanfang Road Machine,Customers have also fully recognized the concept of specialized research and development of Nanfang Road Machinery.,At the same time, it also expressed the expectation of cooperation with Nanfang Road Machinery.。

  

This kind“Zero contact”Remote video inspection method solves the problem that customers can not visit the site in special period.。Nanfang Road Machinery Co., Ltd. has launched the factory visit service of remote video link live broadcast.,Customers can visit the hardware facilities and production situation of Nanfang Road Machinery from the first perspective.。Other than that,Nanfang Road Machine has a real-time dialogue with professional sales technicians while visiting.,He patiently explained the basic situation of Nanfang Road Machine and answered various questions during the visit.。

 

In order to adapt to the change of customer's demand for service in the new era,Nanfang Road Machinery continuously innovates service thinking and service mode,Continuously upgrade the user experience,WithMore efficient、Convenient way to serve customers。The introduction of remote video link inspection is another successful practice of Nanfang Road Machine in customer service.,It not only embodies the service concept of Nanfang Road Machinery for customers at all times.,It is also the pursuit of higher marketing service quality in the new era.。

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