Rapid response to customer demand Yuchai Jianqiang network service capability upgrade

Respond quickly to customer service needs，Yuchai builds a strong service network in an all-round way，Further upgrade service capabilities。At present，Yuchai has more than 5,000 professional service outlets worldwide.，More than 6,000 parts centers。

In terms of service network coverage，Yuchai effectively combs the existing service network in China.，Identify areas with weak service capacity in counties or districts，Targeted coverage and cultivation，Inventory of 2844 counties in China，Reduce more than 280 counties and districts with blank network，The county-level coverage rate of service stations with service capabilities in the six countries has exceeded 80%。

Overseas，Yuchai has set up 19 overseas offices、5 resident agencies、846 overseas service outlets、276 overseas service agents，WithMeet the service needs of customers around the world。

Yuchai also further improves the service capacity of the service station.，Service for China VI Vehicle engine products，Yuchai passed“Make use of every opportunity、Online and offline”Way，Complete the full coverage of the sixth national intensive training，Closed-loop rate of achieving failure on time 93%Indicators；To meet the needs of segmented customers，Provide fast、Standard、High quality service，Yuchai has opened up 33 horizontal and vertical logistics trunk lines across the country.，Covering 416 node cities，Express logistics Vehicle service guarantees 4 hours of closed-loop.。

In addition，Yuchai Service System Develops and Promotes a Series of Tools and Tooling，Its Chinese six/T4 Promotion of post-processing cleaning equipment 155 service stations，Promotion of 620 sets of urea pump cleaning tools，The equipping rate of diagnostic instruments in professional stations reaches 97.5%，Greatly improve the professional skills of service stations。

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