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Sany Heavy Industry: Sincere Service | Service Relay at 1 am Never Slack

November 15, 2022

October twenty eighthAt one in the morning,Sany Electric Heavy Truck On-site Service Engineer Receives Repair Call from Driver of Donghai Special Steel Fleet,It is said that the barometer and gear are lost during driving.,The battery range on the meter is gone.。

The Vehicle broke down suddenly after the steel mill in Caofeidian unloaded the goods.,At that timeOn-site service engineer of Caofeidian SanyWen Xiang immediately made a detailed inspection of the Vehicle.,After a lock failure,Even at one o'clock at night.,He also actively adjusts parts for replacement.,The driver said he was in a hurry to unload the goods.,Decided to return to Luanxian for maintenance.。

The car returned to Luanxian,Early Morning Service Relay of Sany Heavy TruckStart it now,On-site service engineers Jian Xiao and yuan Jiale obtained the details of the Vehicle fault from Caofeidian on-site service engineer Wen Xiang.,Get in touch with the driver immediately.,Inquire about vehicle operation。

  

The driver said,This electric heavy Truck mainly transports steel coils and mineral powder.,Pull goods to different steel mills after changing hangers from two places。The service engineer evaluates what the driver says about the cargo and the freight distance.,Preliminary judgment may be that the long-term accumulation of ore powder has not been cleaned up.,Damage to the electrical harness and electronic component,Cause the instrument value to be invalid。

Jian Xiao and yuan Jiale remove the dashboard,Found in the dashboardIt does accumulate a lot of dust.,After cleaning with an air gun,Replace with a new multi-function instrument,Adjust the parameters、The test is normal,The vehicle failure was immediately removed.。

  

At this point, it isThree in the morning,ParticipationService relayThere are also accompanying service engineers He Yangbiao and Xu Fengliang.,TheySynchronize to the vehicle“General physical examination”,Sound of air leakage is detected at the middle axle of the vehicle.,Crouched under the car and found the leak on the trachea.,Use the fast interface to fill the leak,Ffectively avoid subsequent faults cause by air leakage。

The driver is looking at the boys who are busy.,Sigh that Sany service is really efficient.、Comprehensive、Careful。

There is a lot of dust in the scene of electric heavy truck transportation,Service Engineer Jian Xiao and yuan JialeDon't forget to tell the driver.,The vehicle's radiator needs to be cleaned regularly.,The A/C filter element and air filter element shall be replaced and maintained regularly,Only in this way can the efficient operation of vehicles be guaranteed.、Efficient attendance。

“You're here,It's so reassuring!Regardless of the size of the problem,One phone call and you show up.,Even at 1:00 in the morning.!”

Exactly,On-site service of SANY electric heavy truck,7X24 hours a day without stopping,As long as the customer needs it.,Even late at night and early in the morning、Even in the heat of winter,Never slacken in service relay。

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