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Going against the current, the service of the "epidemic" in the March 1st World War II is not discounted

September 30, 2022

The epidemic broke out in Beihai City, Guangxi on July 12.。North Sea“7·12”The outbreak was the first to occur in China.BA.2.Caused by 3 virus strains。Zoning control has been implemented since 7:00 on July 16.。Jianghai City、Part of the Yinhai area is classified as a red zone.,Implement sealing and control measures,During the lockdown period,Personnel“Stay indoors,In but not out”。    

As at 24:00 on 26 July,2091 cases of asymptomatic infection in China(2032 cases in Beihai City)Epidemic prevention and control in Beihai is facing an extremely severe situation.。At noon on July 27, Engineer Qiao Hang received a call from the customer.,Call the customer to find out that the drilling rig has the problem of speed drop,Qiao Hang knew that he would be quarantined if he went.,The supply of needed parts is even more difficult.,After a thorough analysis of the situation,He drove to the construction site with the filter element he needed and the clothes he had changed for half a month.。

After arriving at the construction site, Qiao Hang braved the scorching sun.,Braving the heat,Start checking next to the sunburned engine in the 70s.,Low pressure pipeline to the drilling rig、Diesel cleanliness、After comprehensive screening of filter element cleanliness,It is found that the water content in the diesel oil of the drilling rig,There are many impurities inside the filter element.,The normal use of the drilling rig is affected.。

After replacing the filter element,Qiao Hang also carried out a comprehensive monitoring of the rig.,The fault code is eliminated,After 2 hours of normal construction by the customer,Qiao Hangcai is ready to leave the scene.。When I left, I found all the hotels in Beihai.、The hotel is closed.,I can only buy some convenience food in the shop at the construction site to satisfy my hunger.,At night, they can only live in tents at the construction site for isolation.。

The next day the rig called the police again.,Qiao Hang immediately arrived at the construction site to check and found that the rail pressure was insufficient.,Determine the associated fault of oil pump caused by dirty diesel oil,Due to epidemic control,The shipment of accessories is blocked,After emergency contact with the regional transfer pump,Unable to send logistics to the scene。In order to be able to deal with customer concerns at one time,Quick-reaction engineers Chen Wenhua bring accessories.、Test the computer、Walk in the opposite direction after changing clothes.。Go to the Beihai construction site,After a day and night of replacement.,Fault elimination。The engineer got off the highway when he returned to Nanning Chen Wenhua.,The hotel was quarantined for 7 days in accordance with the government's policy.。The customer saw that the equipment resumed construction.,The customer said that he didn't expect that at this tense and sensitive moment,Sany after-sales service can also go against the current in order to repair equipment.,Praise:“Sany service engineers are all warriors.,Choose Trinity,Have no worries。”

We firmly believe that we can only truly think what our customers want.,Carefully and meticulously complete every need of customers。SANY Services will continue to be customer demand oriented,Continuously promote the construction of service system,Continuously provide customers with more intelligent、Intimate service。

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