September 27, 2022
Under the guidance of the national double carbon target,Off-road construction machinery is about to enter the fourth national era,Plus the landing of China VI Vehicle standard.,Emission upgrading poses new challenges to the products and services of engine enterprises.。
Cummins as a global power technology pioneer,Not only has it always been at the forefront of the industry in technology,It also insists on customer-centered service.,Layout ahead of schedule in the face of emission upgrade。
The recently concluded 4th Cummins Power Talent Challenge,It's not just a competition.,It is also a big training to meet the emission upgrade.,Lay a good foundation for the improvement of overall service capability and network development。
September 22, 2022,The final of the 4th Cummins Power Talent Challenge was successfully concluded in Jinan, Shandong Province.。After two rounds of fierce preliminary and semi-finals,PK,40 service technicians break through the tight encirclement and enter the finals,The finals adopt offline skills competition.、The way of live broadcasting online,It presents a peak confrontation between service experts.。
Emissions upgrade,Technology first。Cummins focuses on the improvement of service capability under emission upgrade,Through technical competition、Enabling,Build a strong service team,Let the customer“Take a reassuring pill.”。
Since 2019,Cummins Power Talent Challenge has been successfully held for 4 years.。There are three changes in the fourth Cummins Power Talent Challenge in 2022 compared with the previous one.,First,Focus on the improvement of system integration capability;Second,Enhance the use of digital tools;Third,Introduce technicians as expert judges,Multi-dimensional improvement of service capability。
This year,Aiming at the technical differences between the fourth and sixth national standards of non-road,The 4th Cummins Power Talent Challenge focuses more on system integration capabilities,Both on the road and off the road,Have done the relevant theory and skills assessment and training.。This year,The game is going digital、Intelligent diagnosis adds some specific links.,Help technicians master more new Cummins tools。
It is worth mentioning in particular that,Cummins invited the winner of the last competition as a judge in this competition.,Realize the multi-angle evaluation of technician's skills、Multi-dimensional promotion。One of the judges of this competition.,It is Master Liu Shenqiang who has won the runner-up and champion in the competition list for two consecutive years.,He brings a unique perspective of grounding gas to this competition.,And motivate technicians to challenge themselves.、Climb the peak。
Non-road state IV emission upgrade is a service skill for Cummins.、Comprehensive test of service efficiency and spare parts reserve。Cummins is based on its experience in the sixth national Vehicle market.,Pair of intelligent diagnosis system、Further upgrade of remote diagnostic support system,Continuously improve diagnostic efficiency。
Implement to specific service support,Cummins is nationally ownedMore than 3000 authorized distributors of wholly-owned and joint venture companies、18 Cummins Provincial Customer Support Centers、16 spare parts storage。In case of emergency,Cummins' National green channel Mechanism,Can also provide 7×Exclusive service to complete urgent orders in 24 hours。
Technicians are the core force of service.,Only the skills of technicians are constantly improving.,Only in this way can we provide customers with truly high-quality services.。Cummins from technology empowerment、System empowerment、Organizational empowerment、Self-empowerment and other four aspects to continuously improve the level of technicians。Not only that,Cummins also rates technicians.,Excellent technicians can join Cummins National Service Expert Team,Such empowerment measures also encourage everyone to climb up to the peak.。
▲Inauguration Ceremony of Cummins National Service Expert Team
After fierce competition on the spot,FinalChen Wanglong from Hunan Zhongqi Power Equipment Co., Ltd. won the first prize in the industrial group.、Wu Wanguang of Hangzhou Dongkang Automobile Maintenance Service Co., Ltd. won the first prize in the Vehicle group.。
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