Sincere 30 years of interpretation of ingenuity, Zoomlion won the 2022 China Construction Machinery Service Golden Wrench Award

Adhere to“Sincere service、Heart love”Service brand concept，Zoomlion adheres to customer-centric，Create value for customers，Gain praise for a series of innovative and brilliant performances，Use sweet、Heart、Careful、Do your best，Create the most attitude in the industry、The warmest service benchmark。

September 15-The 16th，A galaxy of elites、Big names gather，With“Through the cycle”2022 China Construction Machinery Marketing with the Theme&The post-market conference was held in Kunshan, Jiangsu。Zoomlion relies on its extraordinary strength and brand influence in after-sales service.，Honored“China Construction Machinery Service Golden Wrench Award”，Excellent customer service has been widely concerned and recognized by the industry.。

▲2022 China Construction Machinery Marketing&The scene of the post-market conference

“China Construction Machinery Golden Wrench Award”It is the first and only one sponsored by the media in China.，Professional selection of user service ecosystem for construction machinery mainframe enterprises，Pay close attention to the user marketing management of domestic construction machinery mainframe enterprises，System and strength of service, care and experience。Zoomlion's ability to serve、Supply of spare parts、The outstanding performance of service digitalization capability and customer care won this award.，It's well deserved。

▲Zoomlion won the award“China Construction Machinery Service Golden Wrench Award”

All the time，Zoomlion has always been adhering to“Customer-centric，Create value for customers”The concept of service，Continuously upgrade the service system、Innovative service mode，With“The ultimate service”Create the ultimate customer experience；At the same time，Relying on the Internet of Things、Big data、Artificial intelligence and other core technologies，Carry out service digitalization construction、Establish multi-platform interconnection and cross-scenario intelligent application of service hardware.，Report for repair with one key、Fault prediction、Remote diagnosis、End-to-end functions such as service management wall，Visualize the service business、Intelligent equipment management、Convenient equipment maintenance，Bring zero distance for users“Intelligent service”New experience。

As the industry has the most attitude、The warmest service benchmark，Zoomlion has been carrying out various forms of customer care activities for more than ten years.，Creating an influential industry“Sincere service and caring”Service brand。2022 is the 30th anniversary of Zoomlion's establishment.，At present，With“Thirty years of hard work，Ingenuity service line”As the theme of the service Wanlihang activities are in full swing.，This is also the twelfth consecutive year of its service activities since 2011.。Through personalization、Customized content，Zoomlion is more considerate、More detailed、More intelligent service to fulfill the promise to customers，Let ingenuity stay together for thousands of miles，Let Time Witness Value，Achieve symbiotic collaboration with customers、Value co-creation。

▲Zoomlion Service Wanlihang Activity

Service has no end，Ingenuity is endless。The honor reflects the past achievements.，It also illuminates the way forward in the future.。Take the 30th anniversary as the starting point of a new journey，Service personnel of Zoomlion will continue to work in practice、Take the lead、Stand up to the tide，Conscientious as always、The pursuit of excellence，Guided by customer satisfaction、Relying on value creation，Build the first service brand in the industry，Write a brilliant new chapter in the grand plan of a great country with thousands of sails.。

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