Improve service quality and build service brand -- the 2019 liugong loader and grader product and service summary conference has been successfully concluded

May 28, 2020

On January 8, 2020, Improve service quality and build service brand ” as the theme of the loader, Grader product line service annual summary meeting in liuzhou successfully concluded. More than 40 dealers from all over the country and guests from core parts suppliers gathered at the end of the New Year, exchange and discussion, and seek common development.

At the beginning of the meeting, ma xiaodong, vice general manager and service director of liugong loader marketing company, made a report entitled "improving service quality and building service brand" at the meeting, comprehensively summarized the service achievements of loader and Grader in 2019, and made a detailed deployment of the service work in 2020. He pointed out that liugong will upgrade its service to a strategic height in 2020. Building a service brand ” , & other Improving service system ” , & other Improving service capability ” , & other Faster response time ” is the pillar,& NBSP; to create the market reputation, customer satisfaction of the excellent service system .

Ma xiaodong makes the theme report

Liugong domestic marketing center service director tang xiangjun did & cake at the meeting; & other; Service work digitalization and intellectualization change ” And introduces the digital marketing “ Fu can & throughout; , & other Efficient & throughout; , & other Unity throughout the &; , & other Decisions throughout the &; Four goals and ideas, to build the main customer, equipment, dealers, liusong data sharing platform, through the system upgrade and system architecture modularization reform, to provide users with rapid response and convenient, efficient services.

Tang xiangjun introduces the digital marketing service reform

Huang qi, senior manager of accessories of loader marketing company, put forward the optimization strategy of accessories business including price system optimization, service coordination and quick response. The meeting also organized a group discussion, everyone freely, fruitful.

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Huang qi introduces the upgrade mechanism of parts business

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discussion among representatives of dealers

In the final meeting, dealers and individuals with outstanding service performance in 2019 were commended and rewarded. This meeting was a pragmatic and brainstorming meeting, which laid a good foundation for liugong loader business to improve service quality and build service brand in 2020. Liugong will stand on the new higher starting point, cast first-class service brand and customer reputation.