"Fully support and enjoy" liugong customer care activity will be launched in 2020

May 06, 2020

A few days ago, & other; Full support, free from worry ” In 2020, liugong customer care activity was launched in guangzhou, witnessed by 58 dealers, liugong leaders and guests.

Mr. Pan hengliang, general manager of liugong global aftermarket business, made a statement about Post market: dare to be, have something to do ” In liugong's main body report, he proposed that the core of liugong's post-2020 market business transformation is that the post-market business will be transformed from passive to active, from dealers as the main body to terminal customers as the main body, constantly improving the post-market personnel capacity, and guiding dealers to carry out more balanced and long-term development.

▲ liugong global aftermarket business general manager pan hengliang

2019, liugong in four pilot cities across China, visited nearly 200 customers, for more than 200 full implementation of health examination, listen to the voice of the customer, to reflect on their own products, services, accessories and other issues, at the same time, combining with the industry leading enterprises, complete with liugong characteristics liugong service and accessories guide marketing activities.

2020 is a year of post-market transformation, we will fully promote and implement it. Full support, free from worry ” Customer care activities. The activity with "liugong service and accessories marketing activity instruction manual" as the theoretical basis, for the unit with the dealer branch set up after the market organization, new liugong service and accessories sales representative position, and formulate the activity plan and goal, ultimately provide customers with comprehensive solution, after the market for liugong equipment normal operation and maintenance in time.

At the launch ceremony, Mr. Pan hengliang, general manager of liugong global aftermarket business, delivered the banner of the event to the person in charge of each product marketing company. We hope that we can start from ourselves and closely combine services with accessories to develop high level aftermarket solutions for customers and create value for customers.

At the same time, liugong domestic dealers also said that they will work with liugong to visit liugong customers in many cities across the country in 2020, conduct overall health checks on liugong equipment, and conduct after-sales technical exchanges and summaries with customers.
The year 2020 will be a year of endeavor, as well as a year of comprehensive implementation of customer care, comprehensive promotion of service and combination marketing, and comprehensive provision of market security for customers.

Liugong all after the market will start from the concern of every customer, service every machine, to achieve the transformation of liugong after the market, to provide stronger security for customers. In & other; Full support, free from worry ” Customer care activities as a starting point, through the deepening of the reform and innovation of the aftermarket, lionggong aftermarket to the future of comprehensive internationalization, comprehensive intelligence, comprehensive solutions to lay a solid foundation.

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