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Shandong lingong: New Year, the whole heart for you! Russia "winter care tour" customers visit

April 11, 2020

New Year, all for you. On the arrival of the Spring Festival, shandong lingong, with the import and export team from Russia, regardless of the cold winter, will care to the working conditions of the first line, has visited krasnodar, krasnoasko, sulgote three markets with characteristics.

During this visit, I visited 10 customers, 4 auxiliary equipment factories, investigated more than 20 sets of products, dealt with 7 problems on site, gave feedback on more than 20 problems and Suggestions for improvement, solved difficult problems of users, and brought warmth to users with full enthusiasm and professional service.

& other; Reliable load carrier ” It is through these countless small actions to slowly consolidate and win the hearts of customers.

After visiting the first line of the market, the team divided into two ways. On the one hand, they actively communicated with the agents, listened to the appeals and made improvement plans. On the other hand, the service personnel will make further investigation and feedback to the agent on the questions raised by the users.

& other; & lsquo; Shared care, quality wins the future ’ In the following work, we should think more of what the customer wants and what the customer needs, and support the service innovation with caring actions and ideas. Throughout the &; The field service team said firmly.

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