[craftsman ingenuity] products and services double blessing, along the liugong power

Time: on December 8, 2019 where: Thailand ayutthaya

For the service personnel of anhui liugong, it has become their habit to be on call at all times. They practice anhui liugong with practical actions. Serve customers wholeheartedly “ In the spirit.

On December 8, 2019, the overseas service personnel of liugong, anhui province, received a message for repair. The owner of TC300A equipment reported that the length, range and height of the wikali-force limiter were not displayed properly. Liugong know the user's things no small matter, a moment can not delay. After receiving the repair information, liugong overseas service personnel and dealers immediately rushed to the ayutthaya residential construction project site, after a careful inspection found that the user will be vicar force limit the length of the unit mistakenly changed to “ Inches & throughout; And the correct unit should be. M & throughout; .

& have spent & have spent

After helping the customer adjust the parameters of vicar force limiter, liugong overseas service staff also found that the working condition of the customer was the auxiliary arm condition, but the corresponding auxiliary arm condition was not adjusted because the customer could not use it. To this end, liumong overseas service personnel patiently conducted on-site training to the customer, detailed for the customer to explain the force limiter multiplier, hook weight, unit, deputy arm how to adjust the use of force limiter methods and matters needing attention.

After the theoretical knowledge training, liugong overseas service personnel guided the customer to operate in person for several times. This way of combining theory with practice helped the customer master the method of adjusting the force limitator to the greatest extent.

& have spent & have spent

After confirming that the equipment problems have been dealt with, liugong overseas service personnel also asked the customer for details about the use of the TC300A crane. After the customer said there was no problem, just leave. For liugong overseas service staff for excellence in service attitude and service skills, the customer thumbs up praise: “ Liugong not only the product quality is good, the service is excellent. Throughout the &;

& have spent & have spent

In foreign countries, each equipment and the service behind it represent a national image, anhui liugong products on behalf of construction machinery brand go abroad, we want to let every customer experience the Chinese products are trustworthy. No matter where you are, there will be anhui liugong service staff to help you out; No matter where you are, there will be excellent liugong equipment escort for you. In such products and services support, anhui liugong is always the most powerful customer backing!

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