March 20, 2024
In order to better penetrate the front line,Serve the customer,Enabling the first quarter“Fight for 30 days”A sprint,Early March,Zoomlion mining machine“2024 Warm Spring Inspection Visit”The operation is officially open。This action revolves around“Four ones”Expand——A routine examination,A training,A discussion,Primary fault return to zero,Designed toDeliver higher value to customers、High standard service experience,Further enhance service reputation,Better delivery of service concept。Zhonglian Mining Machinery After-sales Service Elite、Technical backbone、Quality Management、Overseas marketing,Jointly with major suppliers to form several special action teams,They went to the major mines for inspection.。
All-round routine inspection
Carry out special inspection on equipment components of Zoomlion Mining Machinery
Eliminate potential safety hazards of equipment construction
Ensure the normal and efficient operation of customer equipment

Solve difficult and complicated diseases
Collaborate to tackle the key and difficult problems of customer feedback
Solve problems for customers

Specialized training
Maintenance for the customer's construction team、Use training
And provide on-site Q & A

Talk and listen at zero distance
Collect customer requirements and equipment operation information
As input for subsequent product improvement
To create better products and services for customers

This warm spring inspection visit lasts for one month.,Covering dozens of mine projects across the country。Zhonglian Mining Machinery People Practice with Practical Actions“Sincere service,Heart love”The concept of service,Create more value for customers,Let customers truly feel the service care and brand charm of Zoomlion.。
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