Skills for basic security services, honing deep cultivation and improving quality
Sanlian Machinery 2023 Annual After sales Training and Quality Analysis Conference
Foreword
January 4, 2024-5 days，Sanlian Machinery Holds 2023 Annual After-sales Training and Quality Analysis Conference。Sanlian Machinery After-sales Service Team、Technical R & D team、Production team and other relevant personnel participate in the meeting，At the same time, Huichuan Technology Gold Medal Lecturer was invited to conduct intensive technical training for the after-sales team.。
From January 4th to 5th, 2023, Sanlian Machinery held the 2023 after-sales training and quality analysis meeting. The after-sales service team of Sanlian Machinery, technical research and development team, production team, and other relevant personnel participated in the meeting. At the same time, Inovance Technology Gold Medal Lecturer was invited to provide technical reinforcement training to the after-sales team.
PART01
Service first，Go home with a warm heart
Service First, Warm Home
Members of the after-sales service team spend most of their time in the production sites of customers all over the country and even around the world.，The convening of this meeting is to improve their professional skills and service level.，The second is to bring back the problems encountered on the spot and the needs of customers.，Discuss in depth together，In order to meet the needs of customers to a greater extent.，Improve the quality of the company's equipment。
The members of the after-sales service team spend most of their time traveling to the production sites of customers across the country and even around the world. The convening of this meeting is aimed at improving their professional skills and service level, and bringing back the problems encountered on site and the needs of customers for in-depth discussions, in order to better meet the needs of customers and improve the quality level of company equipment.
The technical executives of Huichuan Technology Co., Ltd. explained in detail the product details of the electro-hydraulic industry in 2023 to the technicians attending the meeting.，It also makes a detailed analysis and explanation on the common faults and solutions of servo electro-hydraulic aspects, especially servo drivers.。Li Yinwu, Minister of After-sales Service Department, followed by backstage failures.、Motor fault、As well as panel display failures.，Conduct an in-depth analysis。
The technical executives of Inovance Technology Co., Ltd. gave a detailed explanation of the product details of the electro-hydraulic industry in 2023 to the attending technical personnel, and once again provided a detailed analysis and explanation of the common faults and solutions encountered in the servo electro-hydraulic field, especially in the servo drive field. After sales service department director Li Yinwu immediately conducted in-depth analysis on backend faults, motor faults, and panel display faults.
PART02
Tamping the basic enabling terminal
Consolidate the foundation and empower terminals
Technology is the core of an enterprise.，Quality is the soul of an enterprise。Through good after-sales service，The company has a clear understanding of customer needs.，It points out the direction for the improvement of product quality.。Through good after-sales service，Enhance the technical strength of customers to the company、Trust and recognition of quality improvement capability。Sanlian Machinery will seriously sum up the service experience，Continuously improve the service mechanism，Expand the scope of services，Escort customer products，Create new achievements for product quality improvement。
Technology is the core of an enterprise, and quality is the soul of the enterprise. Through excellent after-sales service, the company has gained a clear understanding of customer needs and pointed out the direction for improving product quality. Through excellent after-sales service, customers have enhanced their trust and recognition in the company's technical capabilities and quality improvement capabilities. Sanlian Machinery will carefully summarize its service experience, continuously improve its service mechanism, expand its service scope, safeguard customer products, and create new achievements for product quality improvement.
5 days，The technical team and production team jointly participated in the quality improvement meeting.。The after-sales service team presents the problems encountered by customers on the spot to the technical design and production personnel one by one.，As large as the rationality of mechanical structure，As small as the necessity of a screw，Demonstrate the design with practice，To maximize the reduction of on-site installation workload as a criterion，Bring customer needs to equipment design，To further improve the quality of our Brick machine products.。
On the 5th, the technical team and production team jointly participated in the quality improvement meeting. The after-sales service team presents the problems encountered by customers on site one by one to the technical design and production personnel, ranging from the rationality of the mechanical structure to the necessity of a screw. The design is demonstrated through practice, with the principle of minimizing on-site installation workload. Customer needs are brought into equipment design to further improve the quality of our block machine products.
PART03
END
Profession wins trust，Service creates value。Each team of triple machinery，Technology、After-sales、Production，Is what we do to provide our customers“Worry-free service”“Five-heart service”Guarantee of。I would like to thank all employees for their dedication to the company in 2023.，He also said to the technicians who were still running around outside and could not return to the factory.：Thanks for your hard work！
Professionalism earns trust, and service creates value. The technical, after-sales, and production teams of Sanlian Machinery are the guarantee for us to provide customers with "worry free service" and "five heart service". we would like to express our gratitude to all employees for their contributions to the company in 2023, and also to the technical personnel who are still working outside and unable to return to the factory: You have worked hard!
Service，Only the starting point，There is no end。Sanlian Machinery has been supporting the long-term development of customers with professional ability and dedicated service.，Committed to building the world's leading solid waste brick pioneer。
Service, there is only a starting point, there is no endpoint. Sanlian Machinery has always supported the long-term development of customers with professional capabilities and enthusiastic services, committed to building a leading global leader in solid waste brick making.
